Privacy Policy
Macrobiome Therapeutics Pty Ltd ("we", "us", "our") is committed to protecting the privacy of visitors to this website. This policy explains what information we collect, how we use it, and the rights you have under the Australian Privacy Principles.
1. Who we are
Macrobiome Therapeutics Pty Ltd is an Australian proprietary company based in Cairns, Queensland. Our contact email for privacy enquiries is info@macrobiometherapeutics.com.
2. What information we collect
- Contact form submissions: when you complete our contact form, we collect your name, organisation, email address, the audience category you select (investor, partner, researcher, press), and the message you write.
- Server logs: our hosting provider (Netlify) logs standard request metadata including IP address, browser type, page accessed, and timestamp. These logs are used for security monitoring and aggregate site analytics only.
- Cookies: this site does not currently use marketing or analytics cookies. Functional cookies set by our hosting provider may be used for security and performance.
3. How we use your information
We use the information you provide solely to:
- respond to your enquiry;
- route your enquiry to the appropriate person on our team;
- maintain a record of correspondence for our internal reference.
We will not add you to a marketing mailing list without your explicit consent, and we will not use your information for any purpose other than responding to your enquiry.
4. Disclosure
We do not sell, rent, or trade personal information. Personal information may be shared with the following service providers in the ordinary course of operating this website:
- Netlify, Inc. — our website hosting and form-processing provider. Netlify processes contact form submissions on our behalf and stores them in their dashboard, accessible only to authorised Macrobiome personnel.
Beyond this, we do not disclose personal information to third parties unless required by law.
5. Data storage and security
Information submitted through this website is transmitted over a secure connection (HTTPS) and stored within Netlify's infrastructure. Contact form submissions are retained for as long as necessary to respond to your enquiry and maintain a reasonable correspondence record, typically not more than 24 months.
6. Your rights
Under the Australian Privacy Principles you have the right to:
- request access to the personal information we hold about you;
- request correction of any inaccurate information;
- request deletion of your information.
To exercise these rights, contact us at info@macrobiometherapeutics.com. We will respond within 30 days.
7. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
8. Contact
For any privacy-related enquiry, please contact info@macrobiometherapeutics.com.